Can I remove Trust Pilot reviews?
By / On / In Uncategorized
Have a bad review on Trust Pilot? We can help!
Trust Pilot is an online forum that encourages users to share their insight with specialists. The platform has more than 50 million ratings for more than 240,000 businesses. Trust Pilot offers its users a platform on which they can share and monitor their business reviews. If you want to improve your clientele, you can initiate by optimizing your platform profile on trust pilot. One feature you need to make sure is that you must get rid of the negative feedback if you have any. Negative publicity can destroy your image and harm your consumers’ trust in your service, brand or products. There are instances where users post unfavorable reviews to damage the image of a business. In such situations, Trust Pilot has procedures in place to ensure that these incorrect or false reviews are withdrawn from its platform.
You may use Trust Pilot free tool and see if the review is suitable for removal. Or you may check the review and search for relevant reasons that could justify the deletion of the bad review:
Disclosure of Personal Information: You can delete a negative review if the consumer includes your personal information in it. Personal details may include your identity, address, phone number, credit card details, or other data that might make it easier to imitate, contact or trace you.
Technically Harmful Information: You can get rid of negative reviews that are meant for abuse. Technically harmful material includes Trojans, virus attacks, worms and malware.
Incorrect Facts: You can delete inaccurate or deceptive reviews. If anyone post things that are false or are intended to give the wrong idea about any of your service or product, you can get rid of them.
Removing Negative Reviews off Trust Pilot
Theses days, getting way ahead of the business line needs successful marketing tactics. One of the common ways that many brands are developing their marketing campaigns is through the use of Internet tools. Aside from social media, a company can use customer review sites to popularize its services or goods. However, rating sites can function against you if you’re only getting negative reviews.
Here are the steps you can take to get rid of negative reviews from Trust Pilot and drive tones of traffic to your business.
Answer Negative Comments
It is preferable to respond respectfully and appropriately to negative comments. Some of the tips you should use when listening to reviews involve thanking the user for their input, keeping the answer short and friendly, and encouraging the consumer to discuss the matter offline. The optimal solution answers the situation and should thus be both professional and relevant.
Exploit Negative Reviews
Negative reviews can be a beneficial thing for your company. Firstly, they will help you earn trust and appreciation from returning clients. They also encourage you to express sympathy when you respond respectfully and intelligently. This is going to boost the revenue. It is also a symbol of trustworthiness and honesty. Many consumers are suspicious of businesses that have just 5-star ratings.
Last but not least, negative ratings give you a chance to learn. You’ll get insights that can help you boost your user service by resolving issues. As an outcome, you can transform unsatisfied clients to returning clients and draw new clients
Report Bad Reviews
If a review is made out of spite, you should report it to Trust Pilot to delete it. Trust Pilot will help you to delete reviews that are contrary to the consumer policies. However, if there is no allowance for removal of the system, you can request a court ruling. With a judicial order, you will be able to persuade the client to withdraw the review or be responsible for damages.
Impact of Negative Reviews on Businesses
Negative reviews have a detrimental effect on your company. If you don’t improve after negative reviews or use them to win more sales, then you may allow them to destroy your image permanently. Not only will your image in the sector be affected, but you may also get much less traffic to your business website, and you will probably lose your current clientele. In the long run, an accumulation of negative feedbacks can lead you to shutter your business after the expense that you incur for managing the harm exceeds your profits.
Importance of Improving Customer Experience
No service or product is without its drawbacks. The role of the customer is not only to buy a product or service that contributes to their money, but also to point out things that they did not do things with that specific product or service. A good businessman benefits from the corrections he gets from his clients. By fixing flaws and answering most of your client’s questions, you can boost their relationship with your service or product. It not only boosts sales, but also improves your rankings in your sector.
We remove bad reviews and negative search results
New business models rely on targeting the global market across the Web. One avenue that creates traffic loads for several businesses is the review sites Consult us to help boost your brand’s online reputation and delete negative reviews from your Trust Pilot account. When a person is highly ranking on review pages, they also rank high in search results and drive steep and steady traffic to their business. All the best.
Call us FREE on 0800 088 5506 or fill in our contact form